Shipping Policy

Shipping Policy

At Colink Industrial Solution LLC, we are committed to providing reliable and timely delivery of all industrial tools, equipment, and consumables to our customers across the globe. This Shipping Policy outlines our procedures and terms for shipping products ordered through our website www.colinkindustry.com.

1. Shipping Destinations

We ship both domestically and internationally, including but not limited to:

  • United Kingdom

  • United States

  • European Union

  • Middle East

  • Asia (including China, Pakistan, UAE, etc.)

If your location is not listed during checkout, please contact us directly at sales@colinkindustry.com.

2. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Delivery Time

We use reliable courier services such as DHL, FedEx, UPS, Royal Mail, and EMS for global delivery.

Region Shipping Method Estimated Delivery Time
UK Standard / Express 2–5 business days
USA Standard / Express 3–7 business days
International Economy / Express 5–14 business days

Delivery times are estimated and may vary depending on customs clearance and local regulations.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on package weight, dimensions, and destination.

  • For bulk orders or custom shipping arrangements, contact our sales team for a quotation.

  • Any import duties, taxes, or customs fees are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and courier details. You can track your shipment on the courier's website or by contacting us.

6. Delays & Unforeseen Circumstances

We are not liable for delays caused by:

  • Customs inspections or border controls

  • Weather conditions

  • Public holidays

  • Incomplete or incorrect shipping information provided by the customer

7. Damaged or Lost Packages

  • If your package arrives damaged, please report it within 48 hours of delivery.

  • If a package is lost in transit, we will work with the courier to resolve the issue. Replacements or refunds will be issued based on investigation results.

8. Contact Information

If you have any questions or concerns about your shipment, feel free to reach out:

📧 Email: sales@colinkindustry.com
📞 UK: +44 7745 814779
📞 USA: +44 7426 475845